Nobody is watching either side.
Bills get paid twice or paid late. Invoices go out a fortnight after the job. Overdue accounts sit there because chasing them is uncomfortable and there is always something more urgent.
Supplier bills sitting unopened and invoices nobody has followed up are a cash flow problem long before they are a bookkeeping problem. This is the part of the books that decides whether you can pay yourself this month.
Bills get paid twice or paid late. Invoices go out a fortnight after the job. Overdue accounts sit there because chasing them is uncomfortable and there is always something more urgent.
An aged payables list you trust, an aged receivables list that is actually chased, and a clear picture of what is landing in the account over the next fortnight.
Bills are entered as they arrive rather than in a batch the night before BAS. That means the GST is captured in the right period, supplier statements can actually be reconciled, and you know what is owed before a supplier calls to tell you.
We prepare the payment run. You approve and release it. Payment authority stays with you — we do not need it and do not want it.
An invoice raised two weeks late is paid two weeks late, and that is before anyone has forgotten about it. Getting invoices out on a routine — weekly, or on job completion — is the single cheapest cash flow improvement most small businesses can make.
From there it is a consistent follow-up process on overdue accounts: a reminder at the due date, a firmer one after that, and a clear list of who is genuinely a problem versus who simply needs a nudge. Escalation decisions stay yours.
How bills reach you, how invoices get raised, and how far behind the follow-up has fallen.
Unentered bills go in, the aged lists get cleaned up, and duplicates and already-settled items are cleared out.
A regular cycle for entering bills, preparing payment runs, issuing invoices and chasing what is overdue.